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Claims Handler

Kingscroft Professional Resources
Posted 15 days ago, valid for 13 days
Location

Cannock, Staffordshire WS12 3DZ, England

Salary

Competitive

Contract type

Full Time

In order to submit this application, a TotalJobs account will be created for you. As such, in addition to applying for this job, you will be signed up to all TotalJobs’ services as part of the process. By submitting this application, you agree to TotalJobs’ Terms and Conditions and acknowledge that your personal data will be transferred to TotalJobs and processed by them in accordance with their Privacy Policy.

Sonic Summary

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  • The Claims Handler position requires candidates with experience in sales or customer service environments.
  • The role involves managing multiple claims cases, dealing with policy holders and insurers on leisure insurance claims.
  • The basic salary for this position is between £22,000 and £24,000, with an on-target earnings (OTE) potential of £24,000 to £30,000, and successful handlers earning over £35,000.
  • Candidates will receive training in claims handling workflow and insurance practices, focusing on communication and attitude.
  • The company offers a hybrid working policy and encourages interested applicants to apply for a confidential discussion about the opportunity.

Would you make a fantastic Claims Handler? Are you confident dealing with customers having worked in a sales or customer service environment? Are you looking for a fast paced role dealing with multiple customers , managing claims cases and dealing with information on the phone and on emails?

Kingscroft have been asked to recruit for a Claims Handler to work for a well-established and successful claims handling business. As the ideal candidate you will be confident in dealing directly with policy holders and insurers on leisure insurance claims covering home and home office products from mobile phones ,TVs , tech , appliances and specialist hobby equipment.

As the successful candidate you will be fully trained and your skills developed on claims handling workflow and insurance practices. Our client is looking for communication , drive and attitude and can develop the rest.

Your duties will involve:

  • Working in a sector specialist call handling team dealing with insurance claims on a wide range of lifestyle products from tech to sporting goods
  • Receiving incoming calls and recording all the relevant information on the insurance claim
  • Managing multiple claims at different stages of completion
  • Exploring the scope of the claim fully with the policy holder
  • Completing all administration and follow up actions to close outstanding claims


This is an ideal opportunity to play a key role for a successful and expanding business. You will receive a good basic salary and have the chance to expand your earnings through delivering quality and quick turnaround on customers claims. Basic is 22K - 24K with an OTE of 24-30K with successful Claims Handlers earning in excess of 35K ! The company operates a hybrid working policy.

Please apply today for a confidential conversation about the role and opportunity.

By applying to this role, you will register as a candidate with Kingscroft Professional Resources. Our Privacy Policy explains how we will use your information. Candidates must be prepared to complete a basic financial assessment as part of the vetting process.

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In order to submit this application, a TotalJobs account will be created for you. As such, in addition to applying for this job, you will be signed up to all TotalJobs’ services as part of the process. By submitting this application, you agree to TotalJobs’ Terms and Conditions and acknowledge that your personal data will be transferred to TotalJobs and processed by them in accordance with their Privacy Policy.