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Job Summary
This role is a mixture of sales & procurement administration combined with customer services responsibilities within a fast-paced sales team.
This is working Monday to Friday 8:30am to 5pm in the office. This role is paying national minimum wage with a realistic, achievable and attractive commission structure. Expected earnings in year 1 - 30k and year 2 - 50k.
Duties
- To cover staff whenever they are absent from work and are unable to manage their own enquiries. This includes but is not limited to:
- Managing inboxes to ensure inbound emails are addressed in a timely manner
- Following any handovers that are provided by the absent colleague and, prior to their return, sending back the handover with an update on each point.
- Keeping inbox organised to ensure relevant account manager can easily and efficiently keep themselves updated upon their return to work
- Being the main recognised point of contact for enquiries for the absent colleague be that on email or telephone
- Processing orders
- Managing back orders
- Producing formal quotes
- Answer inbound enquires
- Manage internal stock adjustments
- Manage web shop enquiries (registrations and orders)
- Obtain market intelligence when requested
- Call/Email suppliers for pricing when requested, and use negotiation skills to get the best possible deal but only when the company have the orders to place
Requirements
- Previous experience not essential but some administrational experience/ability to demonstrate organisational skills preferred.
- Hardworking and self-motivated
- Able to quickly build relationships
- Resilient and tenacious
Benefits
- End of year bonus (based on performance)
- Commission from any sales involvement
- Company events - annual work trips abroad and regular social events
- Company pension
- Company car (when you become a senior)
- Cycle to work scheme
- On-site parking
- Wellness programmes
Only suitable candidates will be directly contacted about this position, and we will not store or process the data of candidates in any way unless consent has been obtained.
