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Customer Service Administrator

Trapeze Recruitment Services Limited
Posted a day ago, valid for 18 days
Location

Canterbury, Kent CT45LF, England

Contract type

Full Time

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Sonic Summary

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  • The company is a family-run business offering a full-time office-based position with a salary of £25,000 per year.
  • Candidates must have at least 1 year of experience in customer support or a related field.
  • Key responsibilities include providing customer support via phone and email, processing orders, and general administrative tasks.
  • The ideal candidate should possess strong IT skills, excellent communication abilities, and good time management.
  • This role requires candidates to drive to the rural location and work Monday to Friday for 40 hours a week.

Company Profile

Working to a family run business. This is a great opportunity to be part of a fast growing organisation, working within a friendly, supportive team.

The company is located in a very lovely rural setting therefore, candidates must be able to drive.

This is a full-time office-based position working Monday to Friday, 40 hours per week.

Key duties & responsibilities

  • Providing outstanding customer support over the phone and by email
  • Accepting, processing and passing orders to warehouse for dispatch
  • General admin including sorting delivery notes, scanning documents, sorting and distributing post, filing, data entry, etc
  • Providing reception cover where required
  • Representing the business with a positive and professional attitude

Required qualifications, knowledge, experience & skills

  • IT literate with strong knowledge of Word and Excel
  • Excellent telephone manner and communication skills
  • Quick and accurate typing skills
  • Excellent time management and organisation skills
  • Ability to work both on your own and within a team as required
  • Excellent problem-solving abilities

Only suitable candidates will be directly contacted about this position, and we will not store or process the data of candidates in any way unless consent has been obtained.

Apply now in a few quick clicks

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.