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Team Support Officer - Customer Service

Hays Business Support
Posted 15 hours ago, valid for 9 days
Location

Cardiff, South Glamorgan CF24 0TB, Wales

Salary

£12.8 per hour

Contract type

Part Time

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Sonic Summary

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  • You will be working for a large government organization in Cardiff City Centre with a hybrid working approach.
  • The role involves general administrative duties, including electronic records management and providing excellent customer service.
  • Candidates should have experience in a customer service or administrative role and must pass a basic DBS check.
  • The position offers a pay rate of £12.80 per hour and is temporary until September 2025.
  • You will need to be able to work from the Cardiff office as required.

Your new company
You will be working for a large government organisation based in Cardiff City Centre, which is easily accessible via multiple public transport routes. The organisation offers a hybrid approach to working and requires all staff to pass a basic DBS check.
Your new role

  • General administrative duties including electronic records management; answering internal and external telephone calls; document and post handling.
  • Ensure data and sensitive personal/commercial information is processed effectively and handled in line with legislation and guidance.
  • Provide excellent customer service for internal and external customers. Respond to any queries correctly, informatively and in a timely manner (in accordance with the Team's Service Level Agreement).

What you'll need to succeed

  • Experience of working in a customer service or administrative role.
  • Confident and comfortable working in a telephone-based role.
  • Able to work from the Cardiff office as and when required.
  • Must pass a basic DBS check.


What you'll get in return

  • You'll join a great team, working in a temporary post until September 2025.
  • You will earn a rate of 12.80 per hour.
  • Hybrid working.


What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)

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By applying, a CV-Library account will be created for you. CV-Library's Terms & Conditions and Privacy Policy will apply.