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Customer Service Administrator

wild recruitment
Posted 7 days ago, valid for 11 days
Location

Cardiff, South Glamorgan CF5 1DR, Wales

Salary

£24,000 - £28,800 per annum

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Contract type

Full Time

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Sonic Summary

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  • The job requires individuals with customer service experience to support the Business Energy Digital support team.
  • Candidates should have a strong attention to detail and organizational skills.
  • Responsibilities include handling inbound customer calls, checking letters, data entry, and various administrative tasks.
  • The position offers a hybrid work model, no weekend shifts, full training, and weekly pay, along with discounts on shopping and other services.
  • The salary details are not specified, but it includes 20 holiday days plus 8 bank holidays, increasing to 26 days after the 13th week.

Do you have a passion for customer service and believe you can provide an excellent experience?Someone who has a great attention to detail and enjoys being organised?

If so, look no further.

Our client that is the leader within their field and are looking for individuals with customer service experience that will provide support to their Business Energy Digital support team which play's a crucial role throughout the customer journey.

Your responsibilities will include:

  • Dealing with Inbound customer calls resolving queries.
  • Checking of outbound/inbound customer letters.
  • Data Entry.
  • Email work.
  • Various other administration duties.

Benefits:

  • Hybrid Position.
  • No weekends.
  • Full Training will be provided.
  • Weekly Pay.
  • A range of discounts available on your everyday shopping, gym memberships, mobile phone contracts & essential insurances, all helping to make your money go further.
  • 20 Holiday days + 8 Bank holidays, increasing to 26 days after your 13th week.

Wild Recruitment Ltd is acting as an Employment Business in relation to this vacancy.

Apply now in a few quick clicks

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.