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Customer Service and Business Administration Assessor
£23920 - £28000 permanent full time, fantastic benefits
Monday to Friday 35 hour week, 4.30pm finish
Cardiff based but will travel out to learners along the M4 Corridor
Our client are one of Wales' leading training providers of skills and funded services. They deliver Traineeships, Apprenticeships, Employability Skills and Jobs Growth Wales through their suite of funded programmes.
Our Benefits - Contributory Pension Scheme 30 days annual leave plus bank holidays Annual bonus (subject to qualifying criteria) Life Assurance Personal development and career opportunities Employee Assistance Programme Medicash - Healthcare scheme Length of Service Payment Scheme Employee of Month Awards Discounts on Gym Membership and fitness products discounts Travel expenses and business mileage Cycle to Work Scheme Social & Charity Events Refer a Friend Payment Scheme Mobile Phones & Laptops (based on job role) NUS/ Totum discount card
Our clients commitment to employees has been recognised through the achievement of the following external awards - Investors In People - Silver Award, Corporate Health Standard - Silver Award, Green Dragon Environmental Award
Ideally we are looking for candidates who have done some teaching/assessing with customer service and business administration learners however they will train up candidates who have the previously complete an NVQ Apprenticeship in this area as you will be familiar with the qualification requirements and assessment process.
Do you have an A1 assessor qualification or equivalent ? Have you completed an NVQ Apprenticeship and would like to become an assessor/skills coach ? Look no further, this may be a great opportunity for you.
Here is a few of your responsibilities/duties as an assessor !!
Deliver training programmes to assigned learners/clients ensuring the highest possible standards are achieved.• Covering a regional area, travelling to visit learners in workplace to undertake assessments• Complete ILP’s and map out learning routes for individuals• Reference and mark evidence collated in the workplace for Key Skill requirements.• Completion of learner attendance records and learners guided contact hours ensuring audit requirements are met• Contribute to the planning, monitoring and achievement of agreed performance targets.• To arrange further training through day release and to deliver in-house training support as required.• Develop course material to support the delivery requirements.• Liaise with other team members in the development and delivery of courses.• Maintain appropriate records of clients achievements and meet performance criteria as laid down by relevant awarding bodies.• Facilitation of tests as per awarding body requirements.
Do you have great organisational skills ? Do you have knowledge of safeguarding, prevent and ESW requirements ?
To apply for the Customer Service Business Administration Assessor role in South Wales please email your cv to
Tina Lacey Recruitment is a specialist recruitment agency dedicated to the skills, training and employability sectors nationwide. We are committed to giving full free pre-interview advice and guidance right throughout the interview process.
