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Team Support Officer - Customer Service

Hays Specialist Recruitment Limited
Posted 11 hours ago, valid for 9 days
Location

Cardiff, South Glamorgan CF5 1DR, Wales

Salary

£12.8 per hour

Contract type

Part Time

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Sonic Summary

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  • You will be working for a large government organization based in Cardiff City Centre with a hybrid working approach.
  • The role involves general administrative duties, including electronic records management and providing excellent customer service.
  • Candidates should have experience in a customer service or administrative role and must pass a basic DBS check.
  • The position offers a salary of £12.80 per hour and is temporary until September 2025.
  • You are required to work from the Cardiff office as needed.

Your new companyYou will be working for a large government organisation based in Cardiff City Centre, which is easily accessible via multiple public transport routes. The organisation offers a hybrid approach to working and requires all staff to pass a basic DBS check.Your new role

  • General administrative duties including electronic records management; answering internal and external telephone calls; document and post handling.
  • Ensure data and sensitive personal/commercial information is processed effectively and handled in line with legislation and guidance.
  • Provide excellent customer service for internal and external customers. Respond to any queries correctly, informatively and in a timely manner (in accordance with the Team's Service Level Agreement).

What you'll need to succeed

  • Experience of working in a customer service or administrative role.
  • Confident and comfortable working in a telephone-based role.
  • Able to work from the Cardiff office as and when required.
  • Must pass a basic DBS check.

What you'll get in return

  • You'll join a great team, working in a temporary post until September 2025.
  • You will earn a rate of £12.80 per hour.
  • Hybrid working.

What you need to do nowIf you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

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In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.