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UK Customer Service Co-ordinator

Brook Street
Posted 6 hours ago, valid for 3 days
Location

Cardiff, South Glamorgan CF24 0TB, Wales

Salary

£25,000 - £25,500 per annum

Contract type

Full Time

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Sonic Summary

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  • Our client is seeking a Customer Service Co-Ordinator for a 12-month maternity cover in Cardiff Bay.
  • The position requires a full-time commitment from Monday to Friday, with an early finish every Friday and no evening or weekend work.
  • Candidates should have strong customer service experience, particularly in handling difficult customers, and a stable work history in a team environment.
  • Proficiency in Microsoft Office is essential, as the role involves processing UK orders, handling sales inquiries, and providing administrative support.
  • The salary for this position is competitive, and excellent benefits include on-site parking and a supportive management team.

Our client is looking for an excellent Customer Service Co-Ordinator for a 12 month maternity position to join their busy and very happy team of customer service professionals based in the Cardiff Bay area. This is a full time role Monday to Friday fully office based with an early finish every Friday, no evenings or weekends.


We are looking for someone with excellent Customer Service who has experience of dealing with difficult customers, a stable working background who is used to working as part of a team. We`re looking for somebody with great Microsoft Office skills, the successful candidate will be responsible for delivering first class customer service via the telephone and providing administrative support. You will be ensuring UK orders are processed quickly, sales order processing, dealing with queries and working very closely with the despatch department to ensure on-site delivery to customers , dealing with all incoming sales enquiries plus a varied range of administration duties.


Excellent benefits including on site car parking, early finish Friday plus working with a fabulous team of people and a great supportive management team

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