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Debt Collections Agent - FULLY REMOTE

The Recruiters Room
Posted 16 hours ago, valid for 15 days
Location

Cardiff, South Glamorgan CF24 0TB, Wales

Salary

£24,500 per annum

Contract type

Full Time

Employee Assistance

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Sonic Summary

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  • This is a 100% remote position for Arrears Collections Agents with a start date of February 10, 2025.
  • The salary for this role is £24,500 plus a yearly bonus, and candidates must have a minimum of high-volume, telephone-based B2C debt collections experience.
  • Applicants are required to have experience working in an FCA regulated environment and must be confident and empathetic communicators.
  • The role involves communicating with customers in arrears on their mortgage accounts and providing them with positive solutions while adhering to regulations.
  • Fantastic benefits include fully remote training, all IT equipment supplied, private healthcare, subsidized gym memberships, and opportunities for progression.

100% REMOTE WORKING WITH ALL EQUIPTMENT SUPPLIED
START DATE OF 10TH FEBRUARY 2025
24,500 + YEARLY BONUS


* WE DO REQUIRE THE BELOW EXPERIENCE AS A MINIMUM REQUIREMENT TO APPLY*

High-volume, telephone-based, Debt Collectionsexperience (B2C)

AND

Experience working in an FCA regulated environment

Our client is a very successful Mortgage lender, who have gone from strength to strength and nearly doubled in size over the last 4 years. They offer a different style to lending and want to give everyone the opportunity to own their own property.

As a result of their growth, they are seeking confident, empathetic and experienced Arrears Collections Agents to join them from 10th February 2025. (This is a fixed start date, with no negotiation)

The overall purpose of the role is to communicate with customers who have fallen into Arrears on their Mortgage account and provide them with positive solutions to their accounts, whilst adhering to regulations & legislation. Your working day will be spent on the telephone to customers alongside a small amount of Administration.

The successful applicant will come from a Collections background, within an FCA regulated environment. We are not considering candidates who don't have any B2C Collections experience.

SOME of their FANTASTIC benefits include:

FULLY REMOTE working with FULLY REMOTE training
All I.T equipment supplied
A yearly bonus
Frequent staff incentives which include high street vouchers
Annual awards
Employee assistance and welfare programme
Private healthcare
Subsidized gym memberships
PROGRESSION!
Please note: This role will require you to present for all training, which are various dates within your first 7 weeks of your start date. The client will also run FULL Criminal and Financial record checks so if anything with come back from these checks, please make us aware on your application.

In line with GDPR regulations, we are making you aware that to proceed with your application we will need to contact you via email, telephone and/or text message. To receive future job alerts from us, you will be required to provide consent within our marketing preference options. The link will be provided in an email to you. Due to the high number of applications, we are receiving, we are unable to respond to every application individually. If you do not hear from us within 5 days, please assume that your application has not been successfu

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By applying, a CV-Library account will be created for you. CV-Library's Terms & Conditions and Privacy Policy will apply.