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Technical Support Engineer / £30,000 / Cardiff - Hybrid
We are working with an exciting software company within the health sector who is looking for a Technical Support Engineer to join their growing IT team! Our client is looking for someone with a drive to progress alongside having a passion for IT as this role offers LOTS of career progression opportunities. The perfect candidate will have experience supporting Windows environments.
What will you be doing/need?
- Responding to technical requests over the phone and email
- Resolving issues/queries
- Logging issues and requests through the ticketing system
- Escalating issues to the software team
- Having a technical understanding of Windows 10 Operating Systems, Entra / Active Directory, and Office 365
- Strong verbal communication skills
- SQL experience would also be a bonus
So, if you would like to be part of a growing IT team, where you can gain exposure to new technologies and software. Apply now with the button below!
If you would like more information on this role, please contact me on my email below or message Logan Browne on LinkedIn.
l.browne @ ioassociates.co.uk
