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Job Profile: Venue Sales Manager for EE Franchise Field Team
Location: Cardiff area
Salary: £25-28,000 with an ote of £50,000 per year (including commission and bonuses)
Role Overview:
As a Venue Sales Manager for the EE Franchise Field Team, you will lead and oversee a team of Venue Sales Executives responsible for sales of EE broadband products. Your role will include setting sales targets, training & mentoring sales ambassadors, ensuring sales goals are met. You will represent the franchise, Ortel Limited, and the EE brand, manage customer relationships, and provide strategic feedback to senior management.
Key Responsibilities:
?Team Leadership: Supervise, motivate, and guide a team of Venue Sales executives to achieve sales targets and performance KPIs.
?Sales Strategy: Develop and implement sales strategies to maximise revenue and market penetration in the designated area.
?Training & Development: Conduct training sessions for new and existing sales agents, focusing on product knowledge, sales techniques, and customer service skills.
?Performance Monitoring: Regularly review and analyse sales performance data, providing feedback and strategies for improvement.
?Customer Engagement: Maintain strong customer relationships and act as the primary point of contact for escalated customer issues.
?Brand Representation: Uphold and promote the Ortel & EE brand during customer meetings, community events, and sales presentations.
?Administrative Duties: Manage sales records, customer accounts, and provide detailed reports to senior management.
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Recruitment: Assist in hiring new sales agents by conducting interviews and assessing candidates' suitability.
Essential Qualifications:
?Experience: Proven experience in a sales management role, preferably in a B2C or field sales environment.
?Skills: Exceptional verbal and written communication skills, excellent data analysis abilities, and proficiency in understanding customer needs.
?Attributes: Highly confident, resilient, and able to maintain a positive mindset. Strong persuasion and rapport-building skills are essential.
?Requirements: Must be over 18, eligible to work in the UK, willing to travel within the designated area.
Desirable Qualifications:
?Industry Knowledge: An in-depth understanding of tech products and their unique selling points.
?Background: Experience working in a tech sales environment or with similar product lines.
Benefits:
?Financial Rewards: Competitive salary with generous commission and bonus schemes.
?Professional Growth: Tailored training programs to enhance your leadership and sales skills.
?Perks: Company pension, employee discounts, referral programs, and store discounts.
?Work-Life Balance: Standard work schedule with shifts, Monday to Friday, opportunities for overtime and weekend availability required.
About EE Franchise:
Empowered, challenged, supported and rewarded, our people are the key to our success. Our people keep customers happy with great service, and EEs network, named best in the UK, connecting them for good. Were also part of the BT Group family, which makes EE Franchise an even better place to build a career. Were at the top of our game, and this is your chance to join us. At EE, were creating an inclusive working environment where people from all backgrounds can succeed. Diversity makes sense for us, for our customers and for our future. We value different perspectives, skills and experiences, and welcome applications from all sections of the community.
