Mobile Tail Lift Engineer

Job Title: Mobile Tail Lift Engineer
Salary: 29,000 - 35,000 per annum
Location: Wales - Cardiff, Newport, Swansea
Reporting to: General Manager

Job Overview:
We are seeking a highly motivated and skilled Mobile Tail Lift Engineer to join our clients dynamic team. The successful candidate will be responsible for the service, repair, and refurbishment of commercial vehicle bodies, tail lifts, crash cushions, and other lifting equipment. This role involves travelling to various locations, interacting with customers, and ensuring the highest standard of service delivery.

Key Responsibilities:

• Report directly to the General Manager,
• Carry out service, repair, maintenance, and refurbishment work on commercial vehicle bodies, tail lifts, crash cushions, and other lifting equipment.
• Respond to breakdowns and perform scheduled maintenance tasks as required.
• Maintain the company van in a clean and organised condition, conducting and documenting daily, weekly, and monthly checks.
• Provide timely feedback on potential vehicle and equipment issues to the Operations Manager.
• Accurately record work undertaken using a PDA or company device, including clocking on/off sites, travel time, and task completion.
• Photograph jobs and provide detailed reports for estimates or order numbers.
• Assist in providing accurate quotations for repair work as needed by the line manager or supervisor.
• Submit weekly timesheets detailing work completed by 10am every Monday.
• Maintain professional communication with customers and office staff.
• Offer regular feedback to the Operations Manager on performance and job progress.
• Adhere to budget guidelines, managing personal and company expenses responsibly.
• Comply with all company policies, including uniform and PPE requirements.
• Undertake additional tasks as required by management or the Company's board of directors.

Relationships and Roles:

• Collaborate with company employees to achieve sales strategies and company goals.
• Promote the sale of parts and services to maximise company profitability.
• Maintain professional attire and uphold the company image.
• Build and maintain strong relationships with customers to ensure satisfaction and retention.

Behavioural Requirements:

• Commitment to excellence and high standards.
• Strong problem-solving skills.
• Effective communication and time management abilities.
• Highly motivated with the ability to work independently or as part of a team.
• Uphold cleanliness and housekeeping standards.
• Honest, reliable, and determined with a positive attitude.
• Ability to thrive in a fast-paced, pressurised environment.
• Willingness to follow instructions and comply with Health and Safety regulations.

Benefits:

• Competitive salary between 29,000 - 35,000 per annum.
• Company van and necessary tools provided.
• Opportunities for career development and training.
• Supportive team environment with strong company values.

Previous Tail Lift experience is essential for this role. If you have the skills and experience required and are eager to join a reputable company with growth opportunities, apply now to become part of the team.