Performance Team Leader

Performance Team Leader - South Wales

Home based - South Wales with some travel out to assessors in the field on occasion

£33,500 to £35000 with a salary uplift £500 Welsh language speaker. Monday to Friday FT Permanent

We are delighted to present an exciting opportunity for a Performance Team Leader with our esteemed client, a skilled Apprenticeships and Training company based in South Wales. This role offers a chance to lead a dedicated team, driving performance and making a significant impact within a company that genuinely values its employees. As part of an intimate team of 11-35 professionals, you will enjoy a collaborative environment, competitive benefits, and the opportunity to develop your career in a supportive setting.

The role of Performance Team Leader is to mentor a team of assessors through the monitoring of their performance wellbeing, alongside providing support in order to achieve their objectives. The ability to speak the Welsh language is desirable. Previous experience of assessment practice within the leadership and management arena is essential as is a qualification held in assessment practice.

Benefits include 30 days holidays plus bank holidays, pension, CPD, Healthcare, volunteer day, birthday off, support, L&D Opportunities, Funded Professional Memberships, Wellbeing initiatives, Flexible working, Funded eye tests and one off contribution towards glasses, Funded DBS Checks, Gift vouchers for ideas implemented by the company, gift vouchers for special occasions, all IT equipment supplied, laptop, mobile phone etc..

Role Responsibilities

Your role will include conducting regular probation reviews/performance reviews with Assessors under your management to monitor staff wellbeing, job satisfaction and progress in their role and achievement against KPIs.Complete monthly Caseload Management Review meetings with Assessors.Manage all aspects of HR for Assessors.Work in conjunction with Engagement Lead, Conformance Manager and Lead IQA to improve performance metrics within the department to achieve contracts. Including attainment, timely achievement and the management of early leavers and suspensions.To take responsibility for the monitoring and completion of OEED learners.To work with Engagement Lead and Lead IQA during the handover process of learners and to help to complete learners if necessary.

Characteristics of a Successful Candidate:

• Proven experience in a Performance Team Leader role or similar leadership position.
• Strong understanding of performance management and team dynamics.
• Excellent communication and interpersonal skills.
• Ability to inspire and motivate team members towards achieving collective goals.
• Results-oriented with a knack for problem-solving.
• Commitment to fostering a positive and supportive workplace culture.
• To provide an excellent level of customer service to all learners, mentors, employers, and other relevant stakeholders. Ensure work practices and performance conforms to Welsh Government, Lead Provider, Awarding Organisation and company specification.
• Embrace Continuous Professional Development in order to develop own knowledge of full apprenticeship provision by research and involvement in learning and development opportunities.
• Support the activities of the Quality Assurance Team to ensure assessors are effectively meeting standards, progressing learners and contributing to continuous improvement

If you believe you are the right fit for the Performance Team Leader role South Wales and are eager to make a difference, we would love to hear from you. Click apply today to begin your journey with a dynamic team!

Tina Lacey Recruitment is a specialist recruitment agency dedicated to the skills, training and welfare to work sectors nationally. We are committed to giving full free pre-interview advice and guidance right throughout the interview process.