ER Manager / HR Project Manager

Crone Corkill Cardiff, Wales, United Kingdom (Hybrid) Financial Services . Director of Human Resources Job Summary: We are seeking a skilled and experienced Employee Relations Project Manager . The successful candidate will be responsible for managing employee relations issues, ensuring compliance with labour laws, and fostering a positive work environment. This role requires a strong understanding of employment law, excellent communication skills, and the ability to handle sensitive situations with discretion. Alongside the line management of a successful team the role entails HR business improvement projects - a dynamic and results-driven Business Improvement Specialist to join our HR Shared Services team. The successful candidate will be responsible for identifying, developing, and implementing process improvements to enhance the efficiency and effectiveness of HR operations. This role requires a strategic thinker with strong analytical skills and a passion for driving continuous improvement Key Responsibilities:

• Managing Employee Relations Team of 4 Address - aid resolving employee relations issues, including conflicts, grievances, and disciplinary actions, in a fair and consistent manner.
• Compliance: Ensure the organization complies with all relevant employment laws and regulations. Stay updated on changes in labor laws and advise management accordingly.
• Training and Development: Provide training and guidance to managers and employees on employee relations issues, conflict resolution, and company policies.
• Performance Management: Support the performance management process by advising managers on handling performance issues and facilitating performance improvement plans.
• Employee Engagement: Promote a positive work environment through employee engagement initiatives and programs. Foster open communication and a culture of respect and inclusion.
• Data Analysis: Analyze employee relations data to identify trends and areas for improvement. Provide regular reports to senior management on employee relations metrics.
• Process Analysis and Improvement: Conduct thorough analyses of current HR processes to identify areas for improvement. Develop and implement streamlined processes to enhance efficiency and service delivery.
• Project Management: Lead and manage business improvement projects from inception to completion, ensuring timely delivery and alignment with organizational goals.
• Data Analysis: Utilize data analytics to monitor performance metrics, identify trends, and provide actionable insights to drive decision-making.
• Stakeholder Collaboration: Work closely with HRSS team members, HR business partners, and other stakeholders to understand their needs and ensure improvements align with business objectives.
• Change Management: Develop and execute change management plans to ensure successful adoption of new processes and systems.
• Training and Development: Provide training and support to HRSS staff on new processes and tools to ensure smooth implementation and ongoing improvement.
• Continuous Improvement: Foster a culture of continuous improvement within the HRSS team by promoting best practices and encouraging innovative solutions.

Qualifications:

• Education: Bachelor's degree in Business Administration, Human Resources, or a related field. A Master's degree or relevant certification (e.g., Six Sigma, Lean) is a plus.