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Technical Customer Engineer

Yolk Recruitment Ltd
Posted 14 hours ago, valid for 4 days
Location

Cardiff, South Glamorgan CF5 1DR, Wales

Salary

£24,000 - £28,800 per annum

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Contract type

Full Time

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Sonic Summary

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  • A Technical Support Engineer position is available in Cardiff with a salary range of £35,000 to £45,000 and the option to work from home two days a week.
  • The role requires at least 2 years of experience in a 1st/2nd line support role, with a focus on Networking, Infrastructure, and Storage technologies.
  • Responsibilities include upgrade planning, developing service procedures, and documenting storage policies.
  • Candidates should be comfortable in an agile environment and possess knowledge of Windows/Linux installations, storage technologies, and network infrastructure.
  • In return, the company offers career development opportunities, various insurance options, wellness programs, and a generous pension plan.

Technical Support Engineer - £35,000 - £45,000 - Cardiff with WFH flexibility (2 days per week)

Are you a Technical Support Engineer with a background in supporting customers, understanding of Networking/Infrastructure/Storage and looking for something new?

I'm working with an exciting business who are looking to expand its award-winning engineering team that prides itself on delivering first-class support and service to their customers. Ideally you'd have 2+ years experience in a 1st/2nd line role and looking to develop knowledge in Networking, Storage Solutions etc.

This is what you'll be doing:

  • Upgrade planning, delivery and reporting on customer projects
  • have a hand in developing service procedures, policies and standards
  • Upgrading on-prem systems
  • Document procedures for storage policies, procedures and guidelines

The experience/knowledge you'll bring to the team:

  • Comfortable working in an agile environment.
  • Windows/Linux installs, config & admin
  • knowledge of storage technologies (RAID, iSCSI, CiFS, NFS, Flash etc).
  • Understanding of network infrastructure, services and tool sets

And this is what you'll get in return:

Salary up to £45,000

Fantastic career development opportunities

Dental, Health & Life Insurance options

Various wellness programs and initiatives

Generous company pension and equity options

This is a great opportunity to work with a talented global team, are you up to the challenge?

Contact Lewis Allen to find out more!

Please apply with a CV and a cover letter outlining why you're perfect for the role. We also have a referral scheme so if you know of someone who would be great for the role please get in touch.

*Please note, whilst we do our best to contact all candidates, due to the high number of applications we receive we cannot guarantee this for every role. If you have not heard anything from us within 7 days of applying - then unfortunately you have been unsuccessful. Please keep an eye on our website for more opportunities.

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In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.