Customer Services / Claims Handler (Motor Insurance)Cardiff - 1-2 days a week onsiteSalary £22,000 - £26,000 depending on experience + benefitsMon-Fri - 37.5 hours a week 9am-5.30pmCPS Group are working with a well established insurance organisation based in the heart of Cardiff. Due to continued growth, they are looking to hire a Claims Handler to join their Travel Insurance Claims Team.The role doesn't require any previous experience, full training is given and there is excellent scope for long term career development.Hours are Mon to Fri. 9am - 5.30pm (37.5 hours per week) with 1 -2 days per week required in the Central Cardiff offices.The team manage the full claims process from initial report to case closure.Some duties you will be carrying out:- Provide high level of customer services throughout the claims process- Assess liability and indemnity on the claim- Identify and refer fraud indicators- Negotiate settlement of claimsExperience / Skill:- Previous experience within Customer Services is ideal- Any experience within Insurance / Claims is a benefit but not essential- Organised with strong attention to detail- High level of communication skills both written and verbalBenefits include annual salary reviews, 25 days holiday (Plus 8 days bank holiday), Flexible working from home arrangements and equipment.Contact Sam John - CPS Group UKBy applying to this advert you are giving CPS Group (UK) Ltd authority to hold and process your data for this specific role and any other roles we may deem suitable to you over time. We will not pass your data to any third party without your verbal or written permission to do so. All incoming and outgoing calls are recorded for training and compliance purposes. CPS Group (UK) Ltd is acting as an Employment Agency in relation to this vacancy. Our new privacy policy can be found here https://company-policies
Back to searchClaims Handler
CPS Group
Posted 8 days ago, valid for 11 days
Cardiff, South Glamorgan CF5 1DR, Wales
£25,000 - £30,000 per annum
Full Time
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Sonic Summary
- The position is for a Customer Services / Claims Handler in Motor Insurance based in Cardiff, requiring 1-2 days a week onsite.
- The salary ranges from £22,000 to £26,000 depending on experience, with additional benefits included.
- Candidates do not need previous experience as full training will be provided, making it suitable for those looking to start a career in insurance.
- The role involves managing the claims process, providing customer service, assessing claims, and identifying fraud indicators.
- Ideal candidates should have previous customer service experience and strong communication skills, with a focus on organization and attention to detail.
