Supplier Relationship Officer

Are you passionate about supplier management and procurement? Join our dynamic team as an Assistant Supplier Relationship Officer and play a crucial role in enhancing our supplier engagement and performance. This is full time, permanent position that will allow you to work from home 4 times per week, and once on site per week. You will also benefit from great perks such as 43 days annual leave entitlement!

Key Responsibilities:

• Supplier Onboarding: Facilitate the new supplier setup process and distribute the supplier engagement pack to new suppliers.
• Performance Reporting: Maintain and update KPI reporting for the new supplier setup process, identifying areas for improvement and development.
• Supplier Engagement: Maintain and update the supplier engagement pack as required.
• Credit Checks: Conduct credit checks on existing and potential new suppliers.
• Supplier Termination: Collaborate with colleagues to facilitate the supplier termination/switch-off process on Technology One and follow up with stakeholders.
• Database Management: Maintain and update the supplier contact database (initially an Excel file).
• KPI Performance: Report KPI performance for key and strategic suppliers, supporting the Procurement Act 2023, procurement strategy, and critical success factors with assistance from the Supplier Relationship & Partnership Manager.
• Performance Monitoring: Maintain and update the supplier performance heat map and holistic calendars for the SRM programme and supplier performance review meetings.
• Legislative Compliance: Utilize data from Net Positives’ portal to maintain supplier dashboards, highlighting performance and action plans against legislative compliance, and engage suppliers in their completion.
• Social Value Reporting: Report the delivery of social value via awarded ‘live’ contracts.
• Event Support: Assist with the annual supplier awards programme, supplier conference, and communication approach to suppliers.
• Content Management: Maintain and update the Procurement connect page and website content.
• Compliance Monitoring: Monitor and measure key and strategic suppliers’ compliance with legislative requirements related to the supply of goods and services via the annual completion of the risk file.
• Customer Service: Promote good customer service by maintaining active dialogue with stakeholders regarding supplier relationship management policies and procedures.
• Process Improvement: Collaborate with stakeholders and the wider Procurement team to recommend improvements in established processes and procedures.

For more information on this role, please click and apply today by submitting an up to date version of your CV.