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Service Engineer
Location:Â Cardiff
Department: Service & After Sales
Reports to: Service Manager
Are you a motivated and skilled engineer with a passion for providing top-tier service and support? We are looking for a dedicated Service Engineer to join our dynamic team. In this role, you'll be responsible for providing excellent customer service and technical expertise, ensuring the smooth operation of equipment across a variety of industries.
Key Responsibilities:
- Provide first-line call-out and service support for customers
- Perform routine servicing and breakdown response for service contract customers
- Service and test LEV (Local Exhaust Ventilation) equipment in compliance with current COSHH legislation and HSE guidance
- Commission and conduct performance testing on new equipment
Skills, Experience, and Qualifications:
- Proven track record in field service engineering
- Solid understanding of engineering processes and technical problem-solving
- Experience in the HVAC/dust and fume extraction industry is a plus
- Experience with LEV testing and electrical qualifications are advantageous
- Familiarity with HMIs and inverters is desirable
- Proficiency in Microsoft Office and Excel
- P601 Certification required
- Full, clean driving license
Personal Qualities:
- Self-motivated with a proactive attitude
- Strong problem-solving and analytical abilities
- Excellent communication and interpersonal skills
- Ability to work effectively both independently and as part of a team
- Dedicated with a willingness to travel
- IT literate and adaptable to new technologies
