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Key Account Manager South Wales (home-based with travel within Cardiff and Caradigion for client meetings)About UsAt Cenergist, we provide energy and water efficiency solutions, our turnkey delivery process takes clients from concept stage to measured results so they can meet their Net Zero and sustainability goals.Cenergist has established a reputation in the UK as a provider of choice for the public sector, utilities and commercial clients based on quality and performance. Our success is underpinned by our values which includes a commitment to quality, collaboration, supporting each other and embracing innovation. The role is a great opportunity to join a business that is constantly moving forward and pushing new technology with their work.We are now looking for a Key Account Manager to join our team on a permanent, full-time basis. The Benefits- Salary of £30,000 - £35,000 per annum- 25 days' annual leave (plus Bank Holidays)- Mileage and travel expenses paid - Hybrid and flexible working- Company pension- Cycle to work scheme- Life insurance- Wellness programme- Free parkingIf you have customer or account management experience, this is the perfect opportunity to step into a dynamic role with our leading organisation. You’ll be joining a forward-thinking company that is at the forefront of new technologies and driving sustainable solutions in energy and water efficiency, putting you in a great position to develop and grow. What’s more, with an already great reputation for service and a superb product range, you’ll be stepping into a role with happy customers and innovative projects, making your working life engaging and straightforward.Ready to make an impact with a team committed to innovation, quality and collaboration? Read on and apply today!The RoleAs a Key Account Manager, you will provide a key client management service for major energy projects in South Wales primarily with local authority clients.You’ll ensure our existing key customers are happy with their service and that all aspects of the contracts run smoothly, promptly resolving any issues as they arise. Engaging with clients at all stages of project development, you’ll act as an initial point of contact for all queries in allocated regions, working closely with our engineering and operations team for seamless contract delivery. Additionally, you will:- Develop new project commercials and seek further opportunities with clients- Attend regular project progress meetings with clients - Provide regular updates and support to the Head of Customer Experience - Manage and measure client satisfaction- Support the Delivery and Finance teamsAbout YouTo be considered as a Key Account Manager, you will need:- Customer or account management experience - Excellent communication and interpersonal skills - The ability to communicate complex proposals simplyCenergist is an equal opportunity employer. We are committed to creating a diverse and inclusive workplace. We welcome applications from candidates of all backgrounds, perspectives, and experiences to join our team.Other organisations may call this role Account Manager, Client Account Manager, Client Relationship Manager, Account Support Manager, or Strategic Account Manager. So, if you’re seeking an engaging role as a Key Account Manager, please apply via the button shown. This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency.
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