Internal Quality Assurer in Health and Social Care

Job Title: Internal Quality Assurer in Health and Social Care
Salary: 30,000 - 35,000
Location: Cardiff (Hybrid, 2-3 days in the office)
Contract: Full-time, Permanent
Hours: Monday to Friday, 09:00am to 16:30pm
About the Role
We are looking for an experienced Internal Quality Assurer (IQA) to lead, motivate, and develop a team of Assessors, ensuring the delivery of high-quality training across all learning programs. The primary goal is to ensure that learners receive top-quality education and assessment in the Health and Social Care sector, particularly through apprenticeship programs focused on Children and Young People.
This is an excellent opportunity for a passionate professional who thrives in a leadership role and is dedicated to improving the standards of teaching and learning.
Your Impact
As the Internal Quality Assurer, you will:

• Lead and develop a team of Assessors, ensuring a positive learning experience for all learners and the achievement of KPIs.
• Enhance the quality of delivery across all learning programs, focusing on continuous improvement.
• Manage sampling and verification activities to support the progression and success of learners.
• Ensure all IQA activities meet the needs of learners and exceed the requirements of Awarding Organisations, Welsh Government, Estyn, and other relevant bodies.
• Oversee regular standardisation meetings for Assessors to share best practices and maintain high standards.
• Ensure literacy, numeracy, and cross-cutting themes such as Safeguarding, Prevent, Welsh Language, Equality & Diversity, and Health & Safety are integrated throughout the learning program.
• Prepare comprehensive and clear IQA reports to support the ongoing development of the team.
• Manage EQA visits, ensuring all portfolios meet required standards for a positive outcome.
• Conduct IQA observations of Assessors to ensure the effective implementation of the IQA strategy.

What Are We Looking For?
Essential:

• Assessor and IQA qualifications.
• Relevant occupational competence in the sector.
• Proven experience in delivering training and support to learners.
• Full driving licence with access to your own vehicle.
• Willingness to undergo a DBS check (cost covered) and EWC registration.

Desirable:

• Experience leading a team of IQAs and managing their development.
• Experience coordinating EQA visits.
• Involvement in Estyn Inspections.

What's in It for You?
We offer a comprehensive benefits package, including:

• 30 days of annual leave (increasing with service).
• Health care scheme.
• Retail and gym membership discounts.
• Profit-sharing scheme.
• Life insurance.
• Employee of the month awards.
• Length of service recognition and more.

Apply today or alternatively, call Bethan at Brook Street Social Care Cardiff for an informal chat about the role.

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