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Job Description:
We are seeking a dedicated and detail-oriented Data Subject Access Request (DSAR) Officer to join our team. The successful candidate will be responsible for managing and processing Data Subject Access Requests in compliance with GDPR and other relevant data protection laws.
Key Responsibilities:
- Receive, log, and process Data Subject Access Requests from individuals seeking access to their personal data.
- Ensure all DSARs are handled in accordance with GDPR and other relevant data protection laws and regulations.
- Gather the necessary information and documentation to fulfill DSARs.
- Collate data from numerous systems to create a bundle of documents for posting.
- Communicate with data subjects to acknowledge receipt of their requests, provide updates, and deliver the final response within the regulatory timeframes.
- Maintain accurate records of all DSARs and the actions taken to process them.
- Assist in training staff on data protection policies and procedures related to DSARs.
- Prepare regular reports on DSAR activities and compliance status for management review.
- Identify opportunities to improve DSAR processes and contribute to the development of best practices.
Qualifications:
- GCSE in English and Maths (or equivalent).
- Knowledge of FCA regulations.
- Knowledge of GDPR.
Experience:
- Experience in a similar role is desirable.
Person Characteristics:
- Excellent organisational skills.
- Excellent communication and interpersonal skills.
- Ability to handle sensitive information with discretion.
- Excellent attention to detail.
- Collaborative and able to work effectively with cross-functional teams.
