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Your new role
- Welcome visitors to the campus, build an understanding of service user requirements and support their travel to destinations throughout the campus.
- Provide a professional and efficient switchboard service, responding to all internal and external calls.
- Support with general enquiries, taking and relaying messages, receiving and issuing access cards and keys.
- Assist with events taking place on campus
- Process vehicle bookings, visitor parking and operate vehicle access barriers.
- Working hours 13:30-18:00 (Monday to Friday)
What you'll need to succeed
- Excellent understanding of how to provide superb customer care, supporting enquiries in a courteous, helpful and informed manner.
- Working knowledge of Microsoft Office packages including Word, Excel and Outlook.
- Clear communication skills written, over the telephone and in-person, able to interact with, and manage the expectations of a variety of service users.
- Experience of working in a customer-focused environment.
- Experience of answering and transferring telephone calls.
What you'll get in return
- £13.27 per hour
- On-site parking
- 8 weeks temporary role with possibility of extension
What you need to do nowIf you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
