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- Deliver outstanding customer service by meeting and greeting visitors with a warm and cheerful attitude.
- Manage the switchboard and handle incoming calls efficiently.
- Maintain a tidy and organised reception area to create a welcoming environment.
- Oversee access control, including colleague key fobs and cards.
- Assist with post room duties, including sorting and distributing mail, managing deliveries, and processing outgoing post.
- Support the Group Estates Maintenance team with ad hoc tasks and projects as required.
- Previous experience as a receptionist
- Excellent communication and customer service skills.
- Polite, professional, and cheerful demeanor.
- Ability to prioritise tasks and work to tight deadlines.
