Telephone Account Manager

Telephone Account Managers Cardiff and Treforest

36.25 hours per week (Monday Friday). Basic salary of £25,000.00 OTE £40,000.00 with uncapped commission.

Do you have Telesales experience?

Do you enjoy speaking to customers and enjoy building a rapport?

Are you organised and good at closing sales?

Would you like to be part of a supportive team?

Your role as Telesales Account Manager with us will consist of:

• Calling our existing business customers to understand their needs, providing the best solutions, and growing the number of services they have with us.
• Listening to and understanding the cause of any queries or cancellations. Asking questions to provide solutions that support the customer and retain their valued business.
• Being the industry expert for your customers, knowing / selling the products consultatively
• Account management (inbound calls / emails from your customers / updating details on the CRM)
• Achieving and working towards set targets and KPIs (daily, weekly, periodically).

What we can offer you:

• A guaranteed base salary of £25,000.00. OTE £40,000.00
• A permanent contract of 36.25 hours per week.
• A rewarding bonus scheme and regular incentives
• An extensive induction programme, excellent ongoing training and development
• Apprenticeships and personal development opportunities for a great career