Service Manager

Service Manager Cardiff 

Our client based in Cardiff (CF11) is looking for a Service Manager to help them assist with the efficient and compliant fleet maintenance for a large fleet of vehicles. 

Contract type: Ongoing contract 

Salary: £19.81 PAYE 

Shift pattern: 37 hours week (Apply online only) Monday to Friday may need flexibility for weekend work 

Experience required: Previous experience at Service Manager or in a similar role, experience managing a large fleet of vehicles, Management experience, Experience of providing high standards of vehicle maintenance. 

Responsibilities and Duties (including by not limited to):

• Manage the delivery, resourcing, and performance of an effective service centre in line with statutory requirements.

• Ensure maintenance services meets objectives and quality targets/objectives.

• Develop, sustain, improve, and maintain performance. 

• Ensure compliance with all required legislation, transport regulations.

• Strict adherence to company policies and procedures

• Ensure all work by workshop staff is captured within the internal system efficiently, accurately to provide necessary financial information. 

• Maintaining relationships with regulatory bodies where applicable 

• Supervision of sickness absence, leave, personal reviews, in line with company policies and procedures. 

• Undertake quality assurance of all activities to improve performance within the workshop. 

• Monitor Health and Safety compliance within the workshops. 

• Financial control of all budgets through regular review and monitoring, and maximising external and internal income streams. 

• Manage internal procurement processes, stores, and vehicle parts.

• Develop strong partnerships with new and existing clients.

• Seek out opportunities, both internal and external, developing a strategy to increase potential business.

• Liaise with external contractors/repairers/suppliers as required.

• To assist with the prompt completion of month end functions and the end of year financial procedures.

Qualification and Skills required: 

• City and Guilds motor repair LGV or Light commercial vehicles L3 or above (Essential)

• Valid Driving License (Essential)

• HGV C or C+E, CPC and Digital Tachograph (Desirable) 

• IOSH / NEBOSH (desirable) 

• Transport Management CPC Certificate of Professional Competence (Desirable) 

• Previous experience managing a busy workshop (Essential)

• Managing Teams (Essential) 

• Experience of fleet management system (Essential) 

• Leading, Managing and monitoring challenging targets (Essential) 

• Ability to deal with customer complaints (Essential) 

• Experience in processing orders and invoices (Essential)

• Ability to prepare financial and performance reports (Essential)

• Proficient IT skills including Microsoft Packages (Essential) 

• Access to own vehicle (Desirable)  

If this role is of interest, apply today to (url removed) or please call our office on (phone number removed) for more details. 

RE acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers.

RE Recruitment would like to thank you for applying for the above role. We do try to come back to all applications however if you haven’t heard from a consultant within 5 working days, this unfortunately means that you have been unsuccessful.

Re Recruitment is committed to delivering equality opportunities in all areas of its work. All individuals will be treated in a fair and equal manner and in accordance with the law regardless of gender, marital status, race, religion, colour, age, disability, or sexual orientation.