Back to searchTransport PlannerCardiffSalary: £30,000Hours: Monday - Friday, 40 hours per weekPerks: Free parkingHours after induction7-4pm7.30 - 4.30pm8-5pmJob OverviewWe are seeking a proactive and detail-oriented Transport Planner to join our established team in Cardiff. This role involves overseeing the efficient distribution of products from our quarries and plants to various regions, ensuring seamless communication across departments, and delivering exceptional service to our clients. You'll be joining a friendly, supportive team where collaboration and customer satisfaction are top priorities.Key ResponsibilitiesServe as the first point of contact for distribution-related inquiries, ensuring prompt and effective resolution.Process customer orders received via inbound calls and emails.Facilitate clear communication across Logistics, Commercial, and Production teams to streamline operations.Proactively track and monitor orders, ensuring they are completed as scheduled.Address customer inquiries, manage complaints professionally, and maintain high service standards.Maintain an accurate and up-to-date customer information database.Collaborate with team members to meet Key Performance Indicator (KPI) targets.Ensure full compliance with the Competition Act 1998.Required Skills and QualificationsExperience in Transport Planning: Knowledge of road haulage and distribution is preferred.Construction & Transport Industry Knowledge: Beneficial but not essential.Customer Service Skills: Strong communication and customer service skills to manage client relations effectively.Attention to Detail: Accuracy in data handling and proactive problem-solving abilities.Organizational Skills: Ability to manage multiple tasks, meet competing deadlines, and anticipate potential challenges.Computer Proficiency: Competent in using software systems relevant to transport and customer management.BenefitsCompetitive Salary: Tailored to experience and qualifications.Pension Scheme: Company-contributed for long-term savings.Generous Leave: 25 days annual leave plus bank holidays.Financial Perks: Share Saver Scheme and Company Life Assurance.Employee Discounts: Access to discounts across a range of high street shops and brands through our benefits platform.Career Development: Access to ongoing learning opportunities and pathways for career advancement.If you're interested in joining a dynamic and dedicated team, click APPLY to start your journey with us!
Transport Planner
Pertemps Cardiff
Posted 20 days ago, valid for 7 days
Cardiff, South Glamorgan CF5 1DR, Wales
£30,000 per day
Full Time
Retirement Plan
Life Insurance
Employee Discounts
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Sonic Summary
- We are looking for a proactive Transport Planner to join our team in Cardiff.
- The role offers a salary of £30,000 and requires experience in Transport Planning, preferably in road haulage and distribution.
- Key responsibilities include managing customer orders, facilitating communication across departments, and tracking orders to ensure timely completion.
- The position also emphasizes strong customer service skills, attention to detail, and organizational abilities.
- Employees benefit from a competitive salary, pension scheme, generous leave, and opportunities for career development.