Service Manager

Service Manager required supporting 8-18 year olds in Penyrch Cardiff Wales CF15

• We are seeking an inspiring regulated Service Manager to lead our dedicated team in Penyrch.
• As the Service Manager, you will be at the heart of providing exceptional care and support to children with emotional, behavioural, and learning needs on the outskirts of Cardiff
• We are looking for a nurturing manager who can create a supportive and inclusive environment—one where both the people we support and our team members feel valued and have a strong sense of belonging. If you are driven by purpose, thrive in a team-oriented environment, and want to play a key role in transforming lives, this is the perfect opportunity for you!
• We are offering very competitive salary
• Salary £40 to £45k negotiable plus up to 20% bonus. We’re keen to reward our managers when they get things right because doing well is important to us.
• Our Management Bonus Scheme takes into consideration a range of KPIs from inspections, audits, staffing, finances, training, annual leave, sickness and more. Meeting targets in all these areas will result in a performance bonus. The better you do the bigger your bonus.

Qualifications for Service Manager

• Level 5 Diploma in Leadership for Health & Social Care
• Level 3 in Health & Social Care

Requirements of Service Manager

• The ability to register as a manager with Social Care Wales.
• At least 2 years in a relevant position and 1 year in a supervisory role within the last 5 years.
• A proactive mindset and strong decision-making skills.
• Excellent leadership, communication, and organisational skills.
• A 'can-do’ attitude, resilience, and the ability to adapt to changing situations.
• Knowledge of safeguarding policies and experience in crisis management.
• The flexibility to work Monday-Friday, 8am-4pm, with occasional on-call and shift cover responsibilities.

Responsibilities of Service Manager

• Staff Management: Oversee recruitment, deployment, and management of staff.
• Service Delivery: Ensure high-quality care and evidence-based outcomes for young people.
• Compliance: Maintain regulatory and statutory compliance.
• Team Leadership: Support and manage the senior management team.
• Budget Management: Operate within budget and achieve high inspection ratings.
• Strategic Planning: Work on forward vision and strategic planning with the Regional Director.
• Quality Assurance: Audit care provision quality.
• Child-Centred Care: Ensure detailed assessments and care plans.
• Effective Communication: Foster teamwork and maintain productive meetings.
• Partnership Building: Develop relationships with authorities and professionals.
• Business Planning: Lead business planning and budget processes.
• Health & Safety: Ensure a safe environment and compliance with health and safety legislation.
• Performance Management: Induct, supervise, appraise, and develop staff.
• Financial Management: Maintain effective budgetary and petty cash systems.
• Service Development: Continuously review and develop the service plan.
• Staff Well-being: Support staff health, motivation, and engagement.
• Training Compliance: Ensure staff are trained and qualified.
• Incident Management: Investigate incidents and represent management on disciplinary panels.
• Stay Informed: Keep up-to-date with childcare trends, legislation, and best practices.

For more information contact about this Service Manager opportunity contact

Mick Hull Fieldview Care Recruitment Solutions