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Do you want a driving trades and retail supervisors role that is interesting and with sociable working hours?
Are you looking for a company who believe their employees have an excellent work/life balance, promote internally and help their employees learn new skills and experience.
My client is looking for a supervisor for their Cardiff Branch.
The successful candidate will have retail, trades or construction experience with a focus on customer support, communication and excellent interpersonal skills.
You will be working as part of a small committed team in an interesting, growing marketplace.
Benefits:
- You will be rewarded with a very competitive basic salary
- An excellent monthly bonus scheme taking your salary to £32,705 per annum
- 33 days holiday (including statutory holidays)
- Free Life Assurance Plan of 3x your Annual Salary
- Option to join the Share Save Scheme at discounted rates, and share in our company success
- Company Pension Plan
- Employee discount on products
- Discounts across many well-known online and high street retailers
- A blend of training, including e-learning and on the job training to help your career development
Job Description:
- Our Branch Supervisors are hands-on, lead by example, and work closely with the Branch Manager in day to day branch operations
- Provide exceptional customer service and support to new and existing customers
- Ensure excellence in customer service, operational standards and Branch sales targets are achieved
- Support the delivery of sales targets whilst developing and maintaining positive customer relationships
- Assist with the delivery of branch operations
- Provide support and assistance to Branch colleagues as required
- Support the Branch Manager to ensure team complete actions and activities on time, and in full
- Ensure Branch team compliance with Health and Safety, company policies and procedures
- Undertake stocktakes and audits
- Maintain maintenance records for Branch vehicles
- Conduct Branch housekeeping for front of house, warehousing and merchanting
Person Specification:
- Passion and energy to deliver exceptional customer service and achieve business targets
- A hands-on customer focused approach, confident and happy to serve customers and proactively engage with potential future customers
- A commercial approach to drive sales and maximise margins, whilst ensuring our customers always walk away happy
- Good organisational skills, with ability to prioritise and use own initiative
- Confident IT user, with experience of MS Office and industry standard software eg SAP
- A full and valid driving license is essential, and a FLT licence could be a distinct advantage
- The ability to cover for the Branch Manager when required
- Previous branch stock take experience could be a distinct advantage
- Comfortable to work in a small team and on occasion, alone
- Experience within a similar role ideally in a trade / builders merchant /retail, glazing or uPVC environment could be a distinct advantage
