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Service Controller/Administrator
Location: Carlisle
Salary: 25,000 per annum (Dependent on Experience)
Hours: Monday to Friday, 37.5 hours per week
Adecco is thrilled to partner with our well-established client to recruit a Service Controller/Administrator to join their team in Carlisle.
Key Responsibilities:
- Responding to telephone enquiries from customers and engineers, ensuring efficient communication.
- Logging breakdowns and service requests, coordinating engineer attendance, and adhering to customer procedures for equipment repair and servicing.
- Maintaining effective communication with engineers and other team members.
- Accurately processing engineer's work orders and timesheets daily.
- Delivering excellent customer service and front-line support to customers and team members alike.
Requirements:
- Strong telephone communication skills with a confident and professional manner.
- Proficient in computer systems and data input.
- A commitment to providing high-quality customer care.
If you're organised, proactive, and enjoy a dynamic role, we'd love to hear from you!
How to Apply:
Submit your up-to-date CV today to be considered for this exciting opportunity.
Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.
By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
