Back to search
Customer Service Administrator
Job type: Permanent
Hours: Monday-Friday 8am-4pm
Location: Carlisle
Salary: Experience dependent
We are delighted to be recruiting a Customer Service Administrator on behalf of a prestigious and well-known local business, specialising in the sale of high-end products.
The role:
As a Customer Service Administrator, you will be responsible for providing a premium customer experience by handling queries efficiently and in a timely manner.
Responsibilities:
- Answering customer enquiries (telephone, emails and Company website as well as eBay and Amazon)
- Processing returned products
- Processing refunds to customers
- Taking in deliveries
- Assisting the Service Manager
- Health and safety
- Being responsible as far as is reasonably practicable for your own health and safety, and the health, safety and welfare of other people
- Compliance with the company’s health and safety statement
Skills/Experience
- Excellent communication skills
- Experience in a similar role
- Friendly and approachable
- Excellent customer service skills
- Organisational skills must be strong
- Willingness to learn and develop skills and product knowledge.
- Able to work individually and as a team
Apply online today or call Jason or Simon on (phone number removed) for more details
NXT Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this position, you accept the Terms and Conditions, Privacy Policy, and Disclaimers, which can be found at the NXT Recruitment website
