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Customer Revenue Specialist

Clearwater People Solutions
Posted 4 days ago, valid for 2 days
Location

Carlisle, Cumbria CA3 8ES, England

Salary

£22,000 - £24,000 per annum

Contract type

Full Time

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Sonic Summary

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  • A Customer Revenue Specialist is needed for a permanent position at a rapidly growing company.
  • Candidates should have experience in Customer Service and possess strong organizational and communication skills.
  • The role involves making outbound calls, analyzing billing data, and ensuring customer account accuracy.
  • A full UK Driving License is required, along with proficiency in Microsoft Office applications.
  • Salary details and specific years of experience required are not mentioned in the job listing.

NEW ROLE JUST IN!

Customer Revenue Specialist Wanted!

Our client is seeking a Customer Revenue Specialist to join their team on a permanent basis. The Customer Revenue Specialist will be working for a rapidly growing company, with the opportunity to develop your career further and wider. The Customer Revenue Specialist must have experience in Customer Service and must be organised, self-motivated and friendly.

Key Responsibilities for the Customer Revenue Specialist:

  • Make outbound calls to customers
  • Communication with customers at risk of supply suspension
  • Communication with customers moving out to maximise revenue recovery
  • Review customer accounts
  • Analyse billing and debt data
  • Undertake customer account reconciliations
  • Review customer information ensuring all contact details are correct

Skills Required for the Customer Revenue Specialist:

  • Excellent communication and presentation skills
  • Good organisational, time management and planning skills
  • Solid analytical skills
  • IT literate, in Microsoft Office including Word, PowerPoint, Excel and Outlook
  • Good attention to detail
  • Willingness to think differently
  • Full UK Driving License
  • Able to work as a member of a team
  • Friendly, positive mindset and forward-thinking

If this role is of interest, please apply for additional information or contact Thomas Edevane from Clearwater People Solutions.

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