Back to search
Role:Sales Administrator
Location:Carlisle
ABOUT THE ROLE -
In this role you will be the first point of contact for ERIKS customers when enquiring about our products and services.
At ERIKS, every day is different, from the nature of the products on offer, to the industry our customers are from.
You'll be adaptable, a problem solver, and want to work in a fast-paced, dynamic environment.
Key Responsibilities
Initiating, developing, and maintaining customer relationships.
Establishing customer requirements.
Preparing, submitting, and following up customer quotations.
Order processing.
Providing basic levels of technical support on the products/services available from ERIKS (Full training provided).
Introducing customers to new products/services.
Providing market leading levels of customer service
Proactively calling downtraders and following up on live quotes in order to generateadditionalbusiness.
Experience/ skills required
Strong written and verbal communication skills
Positive 'can-do' attitude
Ability to communicate effectively at all levels
Administrative Skills - Confident and able to work with Microsoft packages such as outlook and excel
Knowledge of a similar industry is preferable but notessential
Working Hours:
08:30 - 17:30 - Mon to Fri
40 hours per week
ABOUT YOU -
Youre driven by the thought of delivering customer service?excellence?with ERIKS key customers, working in one of our Service Centres. You enjoy building relationships and are excited about the opportunity to play a part in both servicing our existing customers and growing our business with new customers.
Your offer:
And if that wasn't enough to pique your interest, we also offer a very competitive salary and a range of benefits including:
25 days plus bank holidays annual holiday entitlement
Ability to purchase an additional 5 days holiday subject to scheme rules
Contributory Pension Scheme
Bike to Work Scheme
Life Assurance
Up to 1 days paid leave to concentrate on your wellbeing
A full integrated Employee Assistance Programme including a 24/7 helpline for emotional and practical support, as well as financial and legal support including:?
Unlimited mental health support from qualified mental healthcare professionals?
24/7, unlimited remote GP appointments so you can get fast access to a doctor at a time convenient to you
Six 1-2-1 nutritional video consultations per year
Six 1-2-1 digitally delivered personal training sessions per year
360 Wellbeing Score take just four short assessments to get your score and unlock six?1-2-1 lifestyle coaching sessions per year
Physiotherapy eight sessions a year shared between you and your partner
Medical second opinions
Savings and discounts for savings on weekly costs
On-demand wellness content, plus our Wellbeing Calendar, which is packed with podcasts, articles, webinars and more to help manage your wellbeing
Company Sick Pay from day 1
Group Income Protection after a period of sickness absence?
Long service recognition
Free unlimited access to LinkedIn Learning?
Free ERIKS Branded workwear?
Free Eye tests
