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Carlisle
Ict help desk manager
Technical Support Engineer

Technical Support Engineer

IT Talent Solutions Ltd

Posted 5 days ago, valid for 9 days

Carlisle, Cumbria CA64RR

Full Time

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Sonic Summary

An IT Support Engineer is needed for a leading technical client to provide onsite and remote support.
The role involves troubleshooting hardware, software, and networking issues while ensuring excellent customer service.
Candidates should have experience in IT support, helpdesk, or field service roles, with a strong knowledge of Windows OS and networking.
A full driving license is essential, and relevant IT certifications like CompTIA A+ or Microsoft are preferred.
The position offers a competitive salary, and candidates should have a minimum of 2 years of experience in a similar role.

IT Support Engineer required by my leading technical client.

We’re looking for an IT Support Engineer to join our dynamic team. In this role, you’ll provide onsite support, remote and installations, ensuring our clients' IT infrastructure runs smoothly. You’ll play a key part of providing IT Support to a number of clients throughout the region

This is an excellent opportunity to build on your solid technical knowledge and build a career.

? Provide onsite IT support for hardware, software, and networking issues? Install and configure IT equipment (PCs, printers, networking devices, etc.)? Troubleshoot and resolve technical issues efficiently? Ensure excellent customer service while working at client sites? Maintain accurate records of installations and support requests? Travel to client locations as required (Company vehicle provided)

What We’re Looking For:

?? Experience in IT support, helpdesk, or field service roles?? Strong knowledge of Windows OS, networking, and hardware troubleshooting?? Ability to install and configure IT systems independently?? Excellent problem-solving skills and customer service mindset?? Full driving license (essential) & willingness to travel?? Relevant IT certifications (CompTIA A+, Microsoft, etc.) are a plus

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