Receptionist
Location: Carlisle
Salary: 24,000 - 25,000 (experience dependent)
Hours: Full-Time
We have an exciting opportunity for someone with excellent communication and organisational skills to join an innovative and dynamic organisation within the financial services industry.
The Role:
As a Receptionist, you will act as a key point of contact and be responsible for being the first point of contact for clients and staff on a day-to-day basis. NXT are looking for someone who is personable and confident in their communication skills to join the growing team.
Responsibilities:
- Greet andwelcome clients, visitors, and vendors in a professional and courteous manner, ensuring they feel welcomed and well cared for, offering refreshments, and assisting with any special needs (e.g., mobility challenges), ensuring they are supported appropriately.
- Direct clients and visitors to the appropriate financial adviser or department, providing clear instructions and assistance when needed.
- Answer all incoming calls in a polite, professional manner, and promptly route calls to the appropriate department or individual, takingdetailed messages and ensuring that inquiries are passed on to the relevant team members.
- Monitoring the emails and responding to them in a timely manner or forwarding them onto the relevant people.
- Maintain an up-to-date appointment calendar as well as the meeting room bookings, ensuring no overlaps or scheduling conflicts.
- Send reminders to clients and staff about upcoming appointments, adjusting schedules as needed.
- Maintain a clean reception desk at all times, keeping it stocked with all essentials as well as taking post and signing for deliveries.
Skills:
- Strong verbal and written communication skills
- Customer service skills
- Organisational skills
- Attention to detail
- Technical proficiency
- Problem-solving skills
- Health and safety awareness
To apply today or for more information, please call Sarah on (phone number removed)
NXT Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this position, you accept the Terms and Conditions, Privacy Policy, and Disclaimers, which can be found on the NXT Recruitment website.