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Quest Search & Selection are currently working with this omnichannel business and a strong presence online and via their member's club.
The Website Operations Manager reports to the Head of Digital, which is pivotal to ensuring the seamless operation of ecommerce platforms & driving growth within their digital platform.
Key responsibilities of Website Operations Manager
- Serve as a key liaison between the Digital team and other departments.
- Being the point of contact for external agencies and partners.
- Ensure the smooth and efficient operation of ecommerce site, including loading speed, site navigation and broken links.
- Oversee web development projects, handling both ad-hoc tasks and those aligned with the broader digital strategy.
- Manage software integrations, including Product Information Management (and associated workflows), CRM databases, audience segmentation, email automations and social media integrations.
- Provide technical insights for the business, evaluating the benefits of both new and existing software and how they align with company objectives.
- Identify and propose website enhancements, focusing on UX and CRO strategies, with an analysis of financial impacts.
Key requirements of this Website Operations Manager:
- That you have 2-3 years' experience within digital technologies, preferably with an ecommerce emphasis.
- Technical experience on digital projects, platforms etc across their trading and digital marketing platforms
- That you have been involved with improvise site performance including UX
- That you have managed software or site migration or reforming projects this would be advantageous
- PIM Workflow experience is advantageous
- SaaS platforms experience within PIM, CRM, and ESP.
- Project management experience, with a proactive approach to multitasking and execution.
Benefits included for this Website Operations Manager:
- Head office-based role
- Holidays
- Pension
- Free Parking
The role offers great growth opportunities and if it sounds like a role that would be suitable to your skills and experience, please apply today quoting the reference no JO-2411-114894
We request that candidates send their CV as a Microsoft Word document where possible.
Quest Search and Selection is acting as an Employment Agency in relation to this vacancy.
