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- Ensure that the warehouse operates at peak efficiency with customer satisfaction the primary goal
- Ensure productivity targets and order fulfilment KPIs are achieved or bettered
- Manage workload planning by day/week/month and ensure planning for events, offers and seasonal variations are included
- Document and review standard operating procedures ensuring daily compliance for all food safety related activities
- Adopt a continuous improvement approach to warehouse operations and systems by optimising requirements, equipment utilisation, inventory, goods in procedures and IT related processes
- Train and manage the warehouse team day-to-day
- Minimise loss through accurate goods in and put away processes, pick accuracy, daily perpetual inventory checks and a complete monthly stock
- Generate reports and analyse them to determine trends
- Maintain a safe and healthy work environment by establishing and enforcing standards and procedures and by complying with legal regulations. Ensure training and refreshers are completed in good time and documented
- Administer HR related activities including rota planning, absence administration, timesheet sign off
- Raise, sign off and receipt purchase orders
- Monitor stock levels of and procure operational consumable items including packaging
- To deliver operational support activities: risk assessments, SOPs management, security, waste management & recycling, cleaning, property maintenance, equipment and consumables
- Provide means for continuous professional training and performance assessment of the team members through an effective performance assessment framework using objective setting and regular review
- Support the Head of Logistics, Deputise for them in times of absence.
- Experience in logistics operations management
- Experience of scaling up operational output capacity and efficiency
- Experience of successful implementation and management of warehouse and procurement software systems.
- High confidence in working with complex processes
- Streamlining and automating for efficiency improvement and cost minimisation.
- Attention to detail
- Ability to communicate with team members and stakeholders at all levels
- FLT experience
- Microsoft office knowledge
