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ESO, GXO, East Midlands Gateway. Working rotating 12-hour days and nights
Salary dependent on experience, plus excellent company benefits to include private health care and company contributory pension scheme.
YOUR RESPONSIBILITY
- We are seeking a dedicated individual to be responsible for responding promptly to all faults both reactively and proactively within the workplace, whilst carrying out preventative maintenance checks with the objective of reducing jams and faults.
- You will support engineering tasks under supervision and will be expected to perform basic tool level reactive/preventative repairs.
- The successful candidate will be the first line of contact when faults occur and be responsible for reporting these and then escalating the issue to the appropriate person in the engineering team.
- You will provide support to the engineers as well as reporting defects, whilst offering suggestions for product improvement.
- The Engineering Support Operative will contribute to product knowledge and help make future technical support easier.
YOUR PROFILE
- It is essential that the successful candidate has relevant experience working in a machinery/maintenance environment.
- It is desired that the candidate has previous experience in a customer service role.
- The ideal candidate will be willing to work at height and is able to climb at 30 metre vertical ladder (with WAH training).
- Applicants must communicate openly, effectively and consistently with all stakeholder groups and focus on customer needs and customer satisfaction.
