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Role: Service Controller
Location: Castleford
Employer: Forklift Hire Company
Salary: 28,000 - 30,000 + Great benefits + Progression + No Weekends
Platinum Recruitment is working with an award winning Forklift Hire company. This is an opportunity for a Qualified Mobile Forklift Engineer to join their team of experienced Service Controller based in Castleford.
What's in it for you?
- Career progression
- No weekends
- Full Training + Progression Opportunities
Your responsibilities as a Service Controller will include-
- Coordinating and dispatching skilled technicians to customer sites across the UK.
- Providing top-notch customer service by efficiently handling customer inquiries and requests for onsite repairs, via phone and email.
- Keeping customers informed throughout the service process to ensure a seamless and positive experience from start to finish.
- Collaborating with the parts team to ensure timely delivery of spare parts in preparation for technician visits.
Service Controller desired experience/qualifications:
- A strong customer service focus with a commitment to delivering exceptional service.
- Excellent written and verbal communication skills, with the ability to effectively engage with clients and colleagues over the phone and in writing.
Proficiency in Microsoft Windows, Word, Excel, and Outlook
- Experienced being a Service Controller/Coordinator
Sound like the role for you?
Then we would love to hear from you! Click Apply Now and one of the team will be in touch to discuss this Service Controller role based in Castleford.
Don't forget to speak to your consultant about our "Recommend a Friend" referral scheme and find out how you could earn up to 250 per recommendation.
Consultant: Dean Grey
Job Number: (phone number removed) / INDCOM
Job Role: Service Controller
Location: Castleford
Platinum Recruitment is acting as an Employment Agency in relation to this vacancy.
