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Support Assistant

Riverside Group
Posted 15 hours ago, valid for 25 days
Location

Catterick Garrison, North Yorkshire DL9 3PS, England

Salary

£20,000 - £24,000 per annum

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Contract type

Full Time

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Sonic Summary

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  • The Support Assistant position at Riverside offers a permanent contract with a salary of £24,627 per annum.
  • The role involves working 37.5 hours per week, with shift patterns of 7-3 and 2-10, including weekends.
  • Candidates should have experience working in a customer-facing environment and an understanding of supporting vulnerable individuals.
  • The position entails ensuring the safety and wellbeing of residents, assisting with communication with various services, and maintaining accommodation standards.
  • Riverside encourages applications from individuals with diverse backgrounds, including those with lived experience of homelessness or addiction.
Job Title:  Support AssistantContract Type: PermanentSalary: £24,627 per annumWorking Hours: 37.5 hoursWorking Pattern: 7-3, 2-10 shift patterns, includes weekend workingLocation: The Beacon, North YorkshireIf you share our values and are excited about making a significant impact at Riverside, please ensure you attach a current CV and covering letter. At Riverside we recruit to potential not just on skills and experience, so we encourage you to apply even if you don't meet all the essential criteria on the job description.The difference you will make as a Support AssistantYou will be key in the day-to-day running of one of our supported housing services. We don’t run care homes, so there’s no need to provide personal care. The priority in your role includes the safety and wellbeing of everyone in our accommodation, including our customers.Working with people who have a range of needs, you could be doing any number of things. From supporting customers in conversations with calls from their GP, Social Services, or Benefits teams – to dealing with the emergency services including the Police and Ambulance, when the need arises.You’ll log all incidents to make sure we have an accurate record of events. And when a customer leaves, you will clean and prepare their room, ready for the next occupant.About youWe are looking for someone with:
  • Experience of working with people in a customer facing environment
  • An understanding of supporting vulnerable people – this could include having your own lived experience of homelessness or drug or alcohol addiction
Why Riverside?At Riverside, we’re a housing association with a difference – enhancing the everyday for all our customers. For 90 years, we’ve been revitalising neighbourhoods and supporting communities by providing the homes they need to live full, fulfilling and rewarding lives. We have a portfolio of over 75,000 affordable residential and retirement homes across the UK. Our work ranges from homelessness services to social care, employment support to retirement living, and we need the best people on board to help us.Working with us, you’ll enjoy:
  • Competitive pay & generous pension 
  • 28 days holidays plus bank holidays
  • Flexible working options available
  • Investment in your learning, personal development and technology
  • A wide range of benefits
Diversity and Inclusion at Riverside:We are inclusive. At Riverside, we value diversity in all its forms. We foster a workplace where all individuals are respected, empowered, and heard. Our commitment to inclusivity drives our success and enriches the lives of our customers and colleagues. Riverside is a Disability Confident Employer and operates a Guaranteed Interview Scheme for any applicant who declares they have a disability. If the applicant meets the minimum requirements for the role (as set out in the role profile and/or person specification) they will be guaranteed an interview.Applications may close before the deadline, so please apply early to avoid disappointment.

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