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- Respond to facilities and helpdesk queries, offering solutions in-person, by phone or email.
- Ensure meeting rooms, breakout areas, and printers are stocked, clean, and ready to go.
- Keep facilities records and spreadsheets up to date.
- Assist with office checks, stock ordering, travel booking, courier coordination, and more.
- Monitor health & safety signage and keep track of office occupancy levels.
- Provide cover on reception, welcoming visitors, managing access, logging parcels and passes, and keeping the front-of-house area tidy.
- Be a go-to support for ad hoc tasks, events, and hospitality needs across the southern sites.
- Prior experience in a facilities or reception role.
- Strong administrative skills and confidence using Microsoft Office.
- A proactive approach, with excellent attention to detail and communication skills.
- Someone who takes pride in excellent customer service and maintaining high workplace standards.
- A team player who’s happy to work independently and travel between sites as needed.
- Emergency Responder trained (or willing to be trained).
- Experience working in a regulated or customer-centric environment.
- Familiarity with Risk Assessments and health & safety processes.
