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Customer Support Executive

Huntress - Maidstone
Posted a day ago, valid for 16 days
Location

Chatham, Kent ME4 6BZ

Salary

£27,000 - £30,000 per annum

Contract type

Full Time

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Sonic Summary

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  • Our client in Medway is seeking a Customer Support Executive to join their team due to continued growth.
  • The position offers a hybrid working model with 2 days from home and 3 days in the office, starting ASAP.
  • Candidates should possess strong communication skills, resilience, and the ability to work in a high-pressure environment.
  • The role requires dedication to customer service and experience in handling difficult conversations, with a salary of £25,000 to £30,000 depending on experience.
  • Applicants must have at least 1 year of relevant experience and the right to work in the UK.

Due to continued growth, our client based in Medway are currently seeking a Customer Support Executive to join their expanding team.

Chatham

Start: ASAP

Hybrid working: 2 days working from home and 3 days in the office.


Key duties:

  • Resolving new and existing customer issues quickly and efficiently
  • Nurturing existing customer relationships
  • Commitment to delivering high levels of customer service.
  • Resilience and the ability to cope with difficult conversations.
  • Ability to work effectively in a team.
  • Ability to remain calm and professional in a pressurised customer service environment.

Key requirements:

  • Dedicated and enthusiastic
  • High levels of communication
  • Passionate about customer service
  • Possess strong phone etiquette and data entry skills.

Benefits:

  • Great Place to Work Certified!
  • Amazing company social events, treats and rewards
  • Casual dress
  • Being part of an amazing culture
  • Opportunities to progress

Apply now for immediate consideration!

Huntress Search Ltd acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to all Temporary roles.

We practice a diverse and inclusive recruitment process that ensures equal opportunity for all we work with, irrespective of race, sexual orientation, mental or physical disability, age or gender. As an organisation, we encourage applications from all backgrounds and will ensure measures are met when required, to allow a fair process throughout.

PLEASE NOTE: We can only consider applications from candidates who have the right to work in the UK.

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