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SEND Tribunals and Complaints Officer

Connect Personnel
Posted 8 hours ago, valid for 16 days
Location

Chatham, Kent ME4 6NY

Contract type

Full Time

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Sonic Summary

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  • The client is seeking a Lead SEND Complaints and Tribunals Officer with a strong knowledge of SEND legislation and experience in the SEND system.
  • Candidates should have prior experience working within a Local Authority and familiarity with EHNAs and EHCPs.
  • The role involves managing complaints and tribunal processes, supporting legal representation at hearings, and overseeing mediation meetings.
  • The position requires excellent communication skills, attention to detail, and the ability to work under pressure in a fast-paced environment.
  • The salary for this role is competitive, and candidates should have a minimum of 2-3 years of relevant experience.

Do you enjoy working in a fast-paced environment, have great knowledge of SEND legislation and excel in working to meet deadlines? Our client is seeking someone who can play their part in sharing their vision to develop and support the work of the Tribunal team.Leading on Complaints and Tribunals constantly responding to changing priorities and our officers must be just as flexible. The appeals are wide-ranging so there’s a lot of variety to being a Lead SEND Complaints and Tribunals Officer. They are looking for an officer with experience of working within the SEND system with detailed knowledge of the SEND Code of Practice to facilitate ongoing work, both in reducing the number of appeals to SENDIST and to lead on the resolution of appeals, as they arise. This will include supporting legal team with representing out client at First Tier SENDIST Tribunal hearings. In addition, the post holder will take a lead on managing the SEND mediation processes, including meetings with families, schools and a mediator. The role also requires providing support and coaching to the SEND Assessment and Monitoring Team in the resolution of casework. The role requires close attention to detail, analytical skills, excellent communication skills, teamwork and professionalism.We’re looking for people who have previously worked in a Local Authority with experience of the SEND processes in relation to EHNAs and EHCPs and are proud to support families of children and young people with special educational needs.This is a fast-paced environment; you’ll need to be able to work under pressure and be extremely well organised, taking a pro-active approach to your workload.We are looking for an experienced SEND case officer to work for our client where they will hold a caseload of children and provide an effective, evidence-based intervention with consideration of timeliness and impact.

This is a role which needs you to be flexible but within a framework of Monday to Friday 9am-5pm.

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In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.