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EUX/EUT Support Manager

EUX/EUT Support Manager

INTEC SELECT LIMITED

Posted 8 days ago, valid for 14 days

Chatham, Kent ME4 6NY

Full Time

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Sonic Summary

A financial services corporation is looking for an experienced EUX/EUT Support Manager to lead a team of 2nd line engineers.
The role involves collaborating with various teams to enhance the performance of end-user technologies and support the transition to a modern infrastructure.
Candidates should have a strong background in managing end-user technology teams and possess excellent knowledge of Microsoft Windows Operating Systems.
The position offers a day rate between £475 to £525 for a 6 to 12 month project on a hybrid basis in Chatham or Wolverhampton.
A minimum of 5 years of experience in a relevant field is required, along with familiarity with tools like Azure, SharePoint, and Intune.

EUX/EUT Support Manager A highly reputable financial services corporation is seeking an experienced EUX / EUT Support Manager to lead a team of 2nd line engineers supporting global end-user technologies. In this role, you’ll collaborate closely with infrastructure, applications, and secity teams to ensure seamless end-to end performance across the organisation. You’ll play a key role in driving the adoption of Azure, SharePoint, Windows 11, and Intune, with your leadership being instrumental in optimising end-user technology and supporting the company’s transition to a modern, scalable, and secure infrastructure. Our client is paying a day rate of £475 to £525 per day for a 6/12 month project to be based in Chatham or Wolverhampton on a hyrbid basis (2/3 days).Core responsibilities:

Manage workload and priorities for the End User Technology Team
Automate, orchestrate, and integrate processes to simplify end user technology deployment
Ensure End User Support targets are met or exceeded, with performance visibility through reporting and dashboards
Manage the EUT budget, contribute to planning and reforecasting
Collaborate with strategic partners to manage end user technology hardware and address performance issues
Line manage and coach direct reports, handling performance, development, and recruitment
Coordinate with third-party maintenance and support providers
Maintain End User Support documentation and IT hardware/software asset register

Core skill requirements:

Excellent knowledge of Microsoft Windows Operating System is essential
Experience leading a team responsible for end user technology is essential
Good knowledge of End User Computing/Mobile Device Management/Collaboration Tools and Meeting Room technologies is essential
Basic knowledge of Enterprise Technologies is essential
Good knowledge of ITIL basics and principles is desirable

Nice to Have:

Experience with End User Technologies such as Azure, Azure AD, SharePoint and Intune

2 stage interview process, to start ASAP.

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