Back to search
Job Opportunity: Resident Liaison Officer (RLO) – Medway Area
Location: Medway
Hours: Monday to Friday, 8:00 AM - 4:00 PM (37.5 hours per week)
Rate: £16 per hourÂ
Mileage: Reimbursed (Must have own vehicle and be able to drive)
We are urgently seeking an experienced Resident Liaison Officer (RLO) to join our team for a project in Medway. The properties are located across the Medway area, and we are looking for a candidate who is local to this region. As an RLO, you will be an essential point of contact for residents and will play a key role in ensuring effective communication between residents and the project team.
Key Responsibilities:
- Act as the primary liaison between residents and the project team.
- Ensure that residents are kept informed and updated on project developments.
- Address and resolve any resident queries or concerns in a professional and timely manner.
- Coordinate access to properties and assist with any necessary arrangements for the duration of the project.
- Provide regular reports to the project team.
- Maintain a high level of customer service throughout the project.
Key Skills & Requirements:
- Previous experience as an RLO is essential.
- Strong IT skills and proficiency in using Microsoft Office.
- Excellent communication and interpersonal skills.
- Must be organised, professional, and able to manage multiple tasks efficiently.
- Own vehicle and ability to drive is required (mileage will be reimbursed).
- Based in or local to the Medway area.
