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CUSTOMER SERVICE MANAGER STOCKPORT UP TO £45K DOE PERMANENT
An exciting opportunity has arisen for a Team Manager to join a busy team that provides the UKs leading independent healthcare services.
Duties include: -
- Providing support to the Senior Management team.
- Planning and forecasting on a weekly and monthly basis to produce statistics and reports.
- Leading monthly team meetings, preparing agendas and taking minutes.
- Providing accurate data on the activities of the team to optimise strategic planning.
- Preparing and presenting weekly KPI statistics.
- Providing regular 1-1 to ensure the team is fully trained.
- Liaising with the marketing team to increase engagement.
Managing patient expectations and building relationships
The ideal candidate will have an empathetic manner with a genuine dedication to providing an exceptional service.You will have at least 3 years experience managing a team and excellent interpersonal skills. You must be flexible to work the odd day at the weekend and occasionally travel to other sites within the North. This is a rewarding role for someone who is professional and confident in dealing sensitive situations and confidentially must be kept at all times. An excellent benefits package that includes 33 days holiday including bank holidays, private healthcare, team events and more.
Send us your CV and call Sophie on 01625 533 844 to have a confidential discussion about the role further.
Please note that due to the high volume of applications we receive, only those successfully shortlisted for the role will be personally contacted.
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