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As a Customer Service Advisor you will be the first point of contact for a large customer base and providing a professional and friendly experience, whilst solving their problems and queries.
Client Details
Our client is a well-established whole seller within the alcohol industry and they are looking for a Customer Service Advisor to join their Cheadle team on a 3 month fixed term contract.
Description
As a Customer Service Advisor you will:
- Handling incoming calls & emails from customers
- Processing customers orders
- Processing customer payments
- Liaising with suppliers and couriers to ensure customer orders are delivered within SLA
- Arranging returns, credit notes for the customer
- Complaint handling
Profile
To be successful in this role:
- 1 year experience within customer service, particularly in a telephony based role
- Excellent communication skills that promote great customer conversations
- Able to work in a team setting as well as independently
- Strong IT skills
Job Offer
In return, our client can offer:
- 3 month fixed term contract with the possibility of being extended or going perm
- Competitive salary
- Free on-site-parking
- Great working patterns
