Back to search
We are seeking a Temporary Customer Service Advisor, who can provide exceptional customer service and handle day-to-day operational tasks within the transport and distribution sector. The ideal candidate should be well-versed in building and maintaining customer relationships, and be able to thrive in a fast-paced environment.
Client Details
Our client is a large organisation within the transport and distribution industry, boasting a nationwide presence. Committed to providing superior services, they are known for their operational excellence and customer-centric approach. Their team is made up of dedicated professionals who strive to maintain the company's standing as a leading provider in the industry.
Description
- Act as the first point of contact for all customer queries
- Provide high-quality customer service, addressing and resolving customer complaints
- Process orders and manage delivery schedules
- Work closely with the operations team to ensure smooth deliveries
- Maintain accurate records of customer interactions
- Identify and escalate issues as necessary
- Contribute to team efforts by accomplishing related tasks as needed
Profile
A successful Temporary Customer Service Advisor should have:
- A strong understanding of customer service principles and practices
- Excellent communication skills, both written and verbal
- Ability to handle complaints and difficult situations in a professional manner
- Proficiency in using computer systems for data entry and reporting
- A proactive attitude and a passion for delivering exceptional service
Job Offer
In return, our client can offer:
- Immediate start
- Weekly pay
- Temp to perm opportunity
- Close to main public transport links & free parking
