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Be responsible for the delivery of high-quality BC, CRM, ERP, Data or Modern Workplace projects, ensuring they are delivered on time, quality and to budget.
Ability to manage multiple projects simultaneously
Lead the creation of relevant project processes and documentation, including project roadmaps.
Liaise with Resourcing team to ensure projects are billed regularly and accurately.
Determine the needs of each project and the required business resources to implement CRM or ERP systems, clarifying and defining the strategy and objectives of each Client.
Planning and executing the implementation, providing regular progress updates to the client.
Develop and maintain an in-depth knowledge of Clients organisation, business needs and challenges of their business sector.
Leading project communication and best practice throughout the system implementation
Ensure expectations between the client and the business are set well and maintained throughout the life of the project.
Identify potential challenges to the project and communicate with the Implementation Team and Client appropriately to alleviate risk to the project and ensure it is delivered per agreed timescales and cost.
Assist with management reporting.
Ensure that full project financials are tracked including budget, remaining days, project profitability and if more funds need to be requested from the client early.
Understand and keep full control of the project budget, knowing the Revenue, Cost, Project Profitability and budget spent to date
