Receptionist £25,000 per annum

This is an amazing opportunity to join one of the most trusted, award-winning private healthcare clinics in the UK as a Receptionist.

This is a full-time position working shifts on a 2-week rota basis - on week 1 you will work the hours of 7am-3pm and on week 2 you will work 9am-5pm.

As a Receptionist, you will provide a continuous, quality service to all patients and visitors by managing the patient flow efficiently, delivering excellent customer service and a world-class patient experience.

Key Responsibilities:

Always provide the highest standard of patient care, ensuring all patients, staff and visitors receive a warm, professional and courteous welcome on arrival to the clinic.
Always deal effectively and efficiently with general enquiries.
Always demonstrate an excellent telephone manner.
Maintain patient confidentiality at all times.
Process payments and update patient record transactions appropriately.
Ensure a high level of accuracy when recording patient information.
General administrative duties (organising prescriptions/booking taxis/filing/photocopying/letter typing).
Booking and scheduling patient appointments.
Receive deliveries and distribute accordingly.
Always maintain cleanliness and hygiene levels in reception areas.
Provide patients with accurate and up to date information on request (via multiple channels).
Maintain up-to-date knowledge of current procedures and policies.
Work closely with all departments to ensure a smooth patient journey for every patient.
Provide administrative support to other departments where required.

About You:

Ideally you will have experience in a similar customer facing role.
Previous administration experience is essential.
Your excellent communication skills will enable you to confidently build rapport with patients and visitors whilst also remaining professional.
You will be approachable, warm and welcoming.
You will be exceptionally empathetic with a passion for patient/customer service.
You’ll have exceptional organisational skills with the ability to prioritise your workload.
You will be PC literate.

The Benefits:

£25,000 per annum
33 days annual leave (inc. 8 bank holidays)
Buy/sell holiday scheme (after 2 years’ service)
Pension scheme
Private healthcare
Employee assistance programme (EAP scheme)
Enhanced maternity leave (after 2 years’ service)
Company social events

If this position sounds like the perfect role for you, then please apply today!

Receptionist / Reception / Administrative Assistant / Admin Assistant / Administrative Assistant / Customer Service Advisor / Manchester / Cheshire / Lancashire / North-West / North West / Liverpool / Wilmslow / Stockport / Cheadle / Knutsford / Northwich / Alderley Edge / Altrincham / Sale / Macclesfield / Sandbach / Crewe / Holmes Chapel / Warrington