Branch Manager

Branch Manager

We are seeking an experienced and dynamic Branch Manager / Warehouse Manager / Depot Manager to oversee and execute daily activities in either Inbound (receiving, put away/replenishment) or Outbound (pick, pack, and ship) operations within Branch / Distribution site. This role is responsible for ensuring that customer orders are fulfilled accurately and on time while maintaining a safe and productive work environment.

As the Branch Manager / Warehouse Manager / Depot Manager, you will play a key role in training, scheduling, and leading the team. You will also be responsible for implementing best practices in Health and Safety compliance and ensuring all employees operate with a high level of productivity and accuracy.

Ideal Location: Witham, Essex, Chelmsford, Colchester, Braintree, Halstead, Maldon, Coggeshall

Salary: Circa 45K Basic + pension, 25 days Annual Leave Plus BH (32 days total) employee assistance program, Life Assurance, free onsite parking, kitchen facilities

Key Responsibilities:

• Oversee and manage daily Branch / Warehouse operations, ensuring smooth workflow across Inbound and Outbound processes.
• Assist in staffing, training, and lead the team to meet productivity goals.
• Ensure adherence to Health and Safety regulations, providing a safe working environment for all staff.
• Maintain customer satisfaction through same-day shipment of customer orders, ensuring accuracy and proper packaging using internal or freight forwarders.
• Lead the service desk team in organizing and prioritizing customer jobs.
• Monitor warehouse Key Performance Indicators (KPIs) and ensure all metrics are met or exceeded.
• Oversee the site's compliance with Health & Safety Regulations and ensure all team members are properly trained and certified for equipment use.
• Coordinate and direct quarterly physical stock takes, ensuring accurate data input and record keeping.
• Investigate supplier performance issues, working with the Procurement team to implement corrective actions.
• Functional knowledge of Warehouse Management Systems (WMS) and Microsoft Operating Systems.
• Experience in change management and digital transformation is essential.
• Understanding of Process Improvement methodologies such as Six Sigma is a benefit.
• Ability to identify challenges and develop practical solutions to meet business goals.

Apply in Confidence

To apply for the position of Depot Manager / Branch Manager / Warehouse Manager role please forward your CV to Robert Cox, Senior Recruitment Consultant at Glen Callum Associates Ltd or call Rob directly on (phone number removed).

JOB REF 4182RC - Branch Manager